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Return to shopThank you for visiting Shampvio.
We value direct, transparent communication with our customers. Whether you have inquiries regarding our premium silicone handheld scalp brushes, need assistance with your order, or have general questions about our products, our dedicated customer support team is here to assist you.
Customer Support Channels
Business Name: Shampvio
Website: www.shampvio.com
Customer Support Email: handheld@shampvio.com
Customer Support Phone: [Insert Phone Number]
Registered Business Address: [Insert Registered Business Address]
Operating Hours & Response Times
Our customer service team operates during the following hours:
Monday to Friday: 9:00 AM – 5:00 PM (Standard Business Time)
Saturday & Sunday: Closed (Inquiries received during the weekend will be handled promptly on the next business day)
We aim to review and respond to all email inquiries within 24 business hours. To help us resolve your request as efficiently as possible, please include your full name, order number (if applicable), and a brief description of your inquiry.
Our Commitment to Issue Resolution
At Shampvio, we are fully committed to ensuring a secure and satisfactory shopping experience.
Important Note for Our Valued Customers:
If you experience any issues with your shipment, product quality, or billing, please contact our customer support team directly at handheld@shampvio.com before contacting your bank or payment provider to initiate a dispute.
Initiating a direct inquiry with us allows our team to process refunds, exchanges, or order adjustments much faster, ensuring your case is resolved securely and without unnecessary administrative delays.